IT support can often feel like a maze of endless requests, repetitive questions, and scattered information. At Reach, we’re breaking free from this cycle with the power of Microsoft Copilot Studio. By creating a custom Copilot experience tailored to our internal needs, we’ve streamlined our support processes, empowering our team to get quick, accurate answers to their questions without the usual hassle.

In today’s fast-paced business environment, effective vendor management is crucial for operational success. With Microsoft Dynamics 365, organizations can streamline the entire vendor onboarding process and enable vendor collaboration, ensuring a secure, controlled, and efficient experience from initial registration to final approval and collaboration.

By leveraging Dynamics 365 alongside SharePoint, organizations can maximize their Microsoft investment, streamline processes, and enhance cross-team collaboration. This guide explores how to navigate D365 for contract management while tailoring document management solutions in SharePoint to fit your unique needs.

Rapid implementation is a strategy that allows businesses to accelerate the deployment of IT and business processes, ensuring they stay competitive and responsive. Rapid implementation refers to the accelerated deployment of IT systems, business processes, or software applications…

Dynamics 365 positions businesses not only to reduce costs and downtime but also to achieve sustainable growth and competitive advantage in their respective markets. Embracing this powerful solution is a strategic step towards future-proofing your operations and unlocking the full potential of your assets.

Customer relationship management (CRM) is a set of software solutions that help manage, track, and store information related to your company’s current and potential customers. With the right CRM, your business can ensure excellent customer experiences at each stage of the customer journey.

Many individuals use AI (such as Copilot or ChatGPT) to help make their lives and work easier, yet few know the difference between the two let alone the advantages. Both tools are AI technologies that were developed to help you accomplish activities faster and live more efficiently.

Copilot is integrated into your existing businesses processes in two ways. First, it is embedded in the Microsoft 365 apps you use every day – Word, Excel, PowerPoint, Outlook, Teams and more. Secondly, Copilot also has a feature known as Business Chat.

In listening further to our client, we soon came to realize the limitations they were confronted with in working with outdated software applications. Limitations which caused barriers in growth in internal departments. We took time to identify the root cause for concerns and together worked with our client to identify the right solution to address these concerns.